Return Policy

Update Date: 25.01.2024

RIGHT OF WITHDRAWAL

In accordance with the Distance Contracts Regulation, the Member with consumer status has the right to withdraw from the contract by rejecting the goods or services within 14 (fourteen) days from the date of delivery in case of receiving the goods personally or having them delivered by a third party specified by the consumer in contracts for service provision, without assuming any legal or criminal liability and without providing any reason.

The Member cannot exercise the right of withdrawal for the following goods or services:

a) Goods produced according to the consumer’s special requests or personalized for the consumer’s personal needs (including those modified or supplemented to meet individual needs);

b) Goods with a risk of rapid deterioration or an expiration date approaching;

c) Goods with opened protective elements such as packaging, tape, seal, or package after delivery; goods that are not suitable for return for health and hygiene reasons;

d) Goods that have mixed with other products after delivery and cannot be separated due to their nature;

e) Books, digital content, and computer consumables presented in a tangible medium after the delivery of the goods when the packaging, tape, seal, or package has been opened;

f) Goods or services whose prices depend on fluctuations in financial markets and are not under the control of the seller or provider;

g) Periodical publications such as newspapers and magazines, excluding those provided within the scope of a subscription agreement;

h) Services for the performance of which a specific date or period is required, such as accommodation, goods transportation, car rental, food and beverage supply, and the service for the evaluation of leisure or entertainment for the purpose of rest;

ı) Goods that have mixed with other products after delivery and cannot be separated due to their nature;

i) Services performed instantly in electronic form or non-material goods delivered instantly to the consumer;

j) Contracts related to services whose performance has begun with the consumer’s approval before the end of the right of withdrawal period.

According to Article 15/g of the Distance Contracts Regulation, since the Contract is a service contract related to services performed instantly in electronic form, the Service Recipient does not have the right of withdrawal. The Service Recipient declares that they are aware of all the provisions stipulated in the Contract and accepts all terms and conditions by approving this Contract in electronic form.

Company Name: Tapandsign Technologies Yazılım A.Ş.

Address: Altunizade Mahallesi Kısıklı Caddesi No:4 (1.Blok) Floor:3 İç Kapı No:9 Üsküdar / İSTANBUL

Email: [email protected]

Phone: (0216) 255 50 05